Browse our FAQs and find parts and accessories.
View our Product Selector to see availability at retailers and online stores.
Certain products may also be available from your dental professional.
View our Tips & Accessories page to see availability at retailers and online stores.
Note: Select your model to help identify the correct accessories.Replacement parts are available from the Waterpik® Online Store:
General instructions and a how to video are available:
Our quick start guides and manuals for each unit provide detailed instructions:
Here is a link to the manuals for our current models:
The warranty statement for each model is located in the instruction manual. A dated sales receipt is required for warranty validation:
For first time use, prime the unit:
Drop in pressure or flow:
Water Flosser products are not intended to store liquid between uses - ensure your product is emptied after each use.
If your unit has a black rubber valve plugging the bottom of the reservoir tank:
The most common reason for little or no water flow is a clogged jet tip. You can troubleshoot this condition by removing the jet tip and observing if water bubbles up from the top when the device is powered on.
Our Cordless Advanced Water Flosser models feature a charge indicator light.
To maximize the capacity and life of the rechargeable batteries, give the unit a full charge (24 hours) prior to the first use. Do not use the unit with the charger pin engaged. For extended battery life, the battery should be charged at least 8-10 hours after 7-10 reservoirs of water. Do not allow the product to completely discharge.
Fully charge the unit before extended periods of no use. The battery will bleed down its charge in 6-9 months. We recommend fully charging every month when the unit is in storage.
To maximize the capacity and life of the rechargeable batteries, give the unit a full charge (4 hours) prior to the first use. The unit should be charged 3-4 hours (until the battery charging light stops blinking) when the indicator light indicates that the unit needs to be charged.
Fully charge the unit before extended periods of no use. The battery will bleed down its charge in 6-9 months. We recommend fully charging every month when the unit is in storage.
If additives (such as mouthwash) are used, rinse the system with a reservoir full of clean water after each use. Failure to rinse the unit may result in loss of product performance and/or function. Growth of bacteria could also be enhanced.
The hose and handle assembly kit is available for most models through our online store. To locate the model number, look for the "WP" or "WF" on the bottom of the unit.
It is easy to install the hose and handle kit via two screws on the bottom. Please follow the links below to view the item and for information about purchasing:
To learn how to clean your Water Flosser, see How to Clean a Waterpik® Water Flosser, which includes an instructional video.
The Sonic-Fusion® handle connects wirelessly to the base. Place the handle briefly in the charging base to ensure wireless communication is established.
To learn more about the Sonic-Fusion®, visit the product details page .